At Mixx, we’re committed to protecting your privacy and handling your data with transparency, care, and compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what personal data we collect, how we use it, and your rights as a user or client of Mixx.

1. Who We Are

Mixx is a UK-based marketing subscription service operating under:
Mixx.marketing Ltd
Company number: [Insert company number]
Registered office: Sadlers Cresent, Wokingham, RG40 1LL

Mixx is the data controller responsible for your personal data.

2. What We Collect

We may collect and process the following types of personal data:

• Identity & contact data: Name, job title, business contact details
  
• Business information: Company name, industry, marketing needs, and goals
  
• Technical data: IP address, device and browser information, interaction with our website
  
• Usage data: How you engage with our website, forms, or campaigns
  
• Transaction data: Records of payments or services purchased (payment details are processed securely by third-party providers and not stored by us)
  
• Communications: Notes from meetings, onboarding forms, or support interactions

We do not intentionally collect or process any special categories of personal data.

3. How We Use Your Data

We use personal data for the following purposes:

• To deliver marketing services under your subscription
  
• To manage client onboarding and consultant assignment
  
• To communicate with you regarding your plan, projects, or account
  
• To process billing and administration
  
• To improve our services, operations, and website
  
• To provide relevant content or updates, where legally permitted
  
• To comply with legal or regulatory obligations
  

We do not sell or rent your personal data under any circumstances.

4. Our Legal Bases for Processing

We rely on the following lawful bases to process your personal data:

• Contractual necessity – when data is needed to deliver services or manage your account
  
• Legitimate interests – for improving our services, managing operations, and staying in touch with existing clients
  
• Consent – for optional communications, such as email updates or cookies
• Legal obligation – where processing is required by law

5. Cookies & Website Tracking

Our website may use cookies and analytics tools to understand user behaviour and enhance user experience. You will be notified of this upon visiting our site and can manage preferences via your browser or cookie settings panel.

6. Who We Share Data With

We only share your data with trusted third parties when necessary for:

• Secure payment processing
  
• Client project management and delivery
  
• CRM, email, and internal operations
  
• Professional services such as legal, accounting, or compliance
  

All third parties are contractually obligated to protect your data and comply with relevant data protection laws.

7. International Transfers

Some of our partners and systems may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data, such as UK-approved Standard Contractual Clauses or adequacy regulations.

8. How We Protect Your Data

We use a combination of physical, technical, and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Access to your data is strictly limited to individuals who need it for business purposes.

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to certain types of processing
• Request data portability
• Withdraw consent, where applicable
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us using the contact details available on our website.

10. Updates to This Policy

This Privacy Policy may be updated from time to time. Any significant changes will be published on our website, and where required, we will notify you directly.